The Fragrance Shop

Mar 16th, 2023

It's cool.
Jan 20th, 2023

Really nice smelling perfumes. Attendant was cool.
Jan 5th, 2023

Came in last Tuesday and the so called manager wasnt helpful at all! I bought a scent addict which she said is 12 but didnt specify its a monthly subscription, i then came back and asked if there was some sort of mistake as money has been taken out and she then claimed that it gets taken out every month i was extremely upset as she didnt state this before and started sounding rude by saying ring customer service, as this isnt my fault i then asked for customer service number and she completely ignored me and started talking to other customers. DO NOT RECOMMEND BUYING FROM THIS STORE. RUDE MANAGER, needs to learn how to speak to customers. Absolutely appalling!!!
Nov 9th, 2022

I visited the Bradford kirgate fragrance store last week and asked a young male member of staff if they price matchedhis reply was yes we do. Before this I had visited the perfume store. The day after I revisited the fragrance store whilst passing , I was served by a petite Asian woman which may have been a manager I asked to purchase my specific choice of perfume and then asked for the product to be price matched at the PERUME STORE priceshe said what do you mean? (Her attitude and how she spoke was appalling). I then went on and explained Id been in the day before and asked the guy. She said nope not at this store then proceeded to sit down behind the desk and work on her computer. I left the store as I felt very anxious and upset that Id only asked a simple question and I got spoken to in such a horrible manner. I was speaking to a male in the lift on my way up to the perfume shop and explained how upset I was over what had just happened and he went on to tell me how he avoids the fragrance shop at all costs as the lady that served me has a very bad attitude and Im not the first to complain. I will not be revisiting this store unless I am served by another member of staff.
Nov 24th, 2022