Star nails

Service: Manicure
Apr 29th, 2023

Apr 16th, 2023

Lovely stuff, communicate well and do great nails.
Mar 30th, 2023

Aug 16th, 2022

Very disappointed, first I went in, 4 staff all doing nails, 3 waiting, was told a short wait. I waited 45 minutes, ok I thought, but no, after 45 minutes I went to a seat, and staff 1 cut my nails and stuck on the extension and left, I waited a further 15 minutes for staff member 2, to put acrylic on. Clear!!!!!! Acrylic, not coloured like I requested. I thought ok, make best of it, what can you do at that point, they've already annihilated my nails and stuck extension on them. So acrylic on and a further 25 minutes wait, yes a further 25 minute, because customer who came in just wanting polish made the queue for the last member of staff a long queue. So altogether nearly 2 hours of waiting plus the time taken to do my nails so nearly 3 hour. but told I'm practically next as only 3 waiting for 4 staff when I arrived. I was trying to make best of not having product I wanted, which was coloured acrylic, so thought ok I'll get stickers or silver foil lines, the man started getting quite nasty in his manner. "We don't do sticker" we don't do silver lines. We just do polish. He was all about getting but on seat no customer care at all. Every person ask how long is wait, all persons think when it is their turn, they get their nails done, no, NO!!! you have to wait 3 yes 3 times. Also make sure you fix the exact product they will use. I said I want acrylic and tell them the colour, I did not ask polish. That is a whole different talk, then it would be do you want gel do you want shellac etc. Then for plain set acrylic, no baylage nothing, which is 20 pound in kirkgate (but a stabbing closed all kirkgate) she ask 35 pound. So 3 hours wait, rude staff, wrong(cheap) product and over priced. What was meant to be a treat turned into a disaster. Never again, never ever. They took full advantage of kirkgate being closed, not one pricelist on show etc.
Aug 4th, 2022