BROAD LANE MOTORS LTD

I purchased an almost new Toyota Yaris Cross from Broad Lane Motors a few months ago. The car had been a Cat S rightoff but had been repaired to near mint condition. Shakeel & his staff were absolutely fantastic, really friendly & honest. They showed me all the components & receipts that had been replaced to make the car good again. They made me feel confident & at ease with buying from them so I purchased the car on the same day I had seen it on Autotrader. There was one issue with the car but Shakeel went to great efforts to put things right within warranty. The car has been faultless since then & I am so happy with it. Thanks so much to you all at Broad Lane Motors, I can't recommend you enough!
Mar 21st, 2023

Excellent service, the car ('08 Suzuki SX4) seemed good and although the air conditioning didn't work properly they agreed to get this fixed before we picked the car up
Aug 2nd, 2022

True dealership proper class. Having spoken with Shakeel on the phone he was a pleasure to meet in real life, he handed over the handover to be closed by hes brother who took us on the test drive. And believe he took us on a proper 20 minute test drive on the motorway, answered every question and was super friendly and knowledgeable. Theyre priced to sell and go above and beyond to ensure that they keep the customer happy. Im glad I bought my wifes Toyota Auris through these guys. Thank you guys best of luck for the near future
Jul 24th, 2022

Definitely avoid buying from this garage. I recently bought a car from Broad Lane Motors and it has been one of my worst experiences. On the way home, about 30 mins after picking up the car the coil spring broke on the front left and the ABS warning light came on. They did agree to fix the problem with the ABS light but after numerous wasted trips to see them the problem still remains. They did replace the coil but missed the bigger problem of the broken front shock absorber. Then I found out it needed all new brake pads and discs and a new clutch all within a month of buying it. Not worth buying from them unless you get your own mechanic to check it out first. They use various third party garages for repairs so it very difficult to get the necessary repairs done before your 1 month warranty runs out.
Jul 16th, 2022

I bought a Skoda Octavia estate a month ago, I've done plenty driving in it and had no problems, the car has been well looked after, the guys were great they let me have a really good look around the car and had nothing to hide. My son was with me who is in a wheelchair and the guys were great with him and helped get his chair in the office. I'd definitely come back for a car in the future.
Jun 17th, 2022