Carbon Down Ltd

VERY UNHAPPY WITH COMPANY AND THEIR WORK at my property.! Would NOT RECOMMEND them at all. Stay well away from them. Wish I had read ALL reviews left carbon down before having work done by them. I would not have let them near my property after seeing what some of their customer wrote about them They have left big holes in the inner cavity wall and most of the wall insulation has now blown out into the underfloor crawl space. They havent fitted underfloor insulation as agreed. There is much more I want to say about Carbon Downs incompetence but there isnt enough space! My home instead of being warmer its bloody freezing. Their 30 guarantee is not worth the paper it is written on. Its impossible to get them to their mistakes corrected after a few weeks so forget about 30 years or even 1 year. Its a bodge it run and company. Avoid, avoid Despite several communications with them to fix these issues they are not interested so inevitably deserve this negative review for their completely unprofessional work and lack of customer care or the customers property. Would like to give them a minus score but can't ! Google can you please make this an option.
Mar 12th, 2023

If you want a new boiler, this company is the best. The process was smooth from the beginning to the end. I was messed around by another company before and was reluctant but Carbon Down was nothing but professional. I have been recommending them to my family and freindswell done guys! Keep up the good work!
Dec 17th, 2022

Fantastic and friendly service, fitted new boiler and radiators for my Mother who is a pensioner. Over and done with within two days,no mess very professional.
Dec 12th, 2022

Dec 11th, 2022

Never trust this company. They are very unprofessional. They put radiator in my house and even extended walls in every room to put insulation. They took door from one room to extend wall and the guy who was incharge he said don't worry he will sort it out for us. They even broke my new blinds and messed up some other stuff. It's being two months we r trying to connect them through calls and texts. First they dn't answer and even they answer they make excuses. That door fell on my sons twice and one time on my mom. Its coming on my family health and safety. We even told them this but they dn't care, even their director i spoke to, so that's y im giving this review today. They made my house mess im going to do everything my on now. So once again i'll say very unprofessional nd poor service. If somebody know where i can complain about them please let me now.
Jan 25th, 2023