Claire's

Apr 30th, 2023

Apr 27th, 2023

Lovely items and great offers all the time. Alot of colourfull variety we can see all the time in store.
Jan 26th, 2023

Little girl love it
Jan 2nd, 2023

Worst customer service ever!! Dont ever get your ears pierced from here especially for you baby. Lack of information and the manager specifically spoke so rudely. The manager provided false info and then mentioned we havent booked an appointment when an appointment was clearly booked and we had evidence. Also, the manager asked for the babys vaccination book and said she wont do the piercing without the book. This wasnt mentioned when we arranged the appointment and the manager said she will only do the piercing if the book doesnt get here within 20 seconds. Really not sure how someone can drive home and get a red book in 20 seconds. We managed to get the book around 3:32 when the appointment was booked for 3:30. The manager said she wont do the piercing because it came after half three and that she has another customers appointment booked for half 3. Dont understand how that makes sense when she clearly said your appointment was for half three and because we came at 10 past three she herself said you have come early so have to wait for your appointment. It was CLEARLY their mistake but the manager was not accepting it and spoke to us sooo rudely. She wears glasses and is tall.l, and the worker present was short with blonde hair. Both were very rude and unprofessional. Claire needs to train their workers well or employ honest workers who know how to communicate with workers. This was at the Claires in Broadway Bradford. I would suggest not to get your ears pierced done by there especially for your baby. Theres no point paying so much for a piercing when the customer service is very BAD.
Jan 8th, 2023