The Rockwell and Wrose Practice

Currently waiting for my coil to be fitted in8 months! Apparently there is no one available to fit it in!!!!!! its a JOKE
Apr 7th, 2023

Worst doctors I have ever had .lie when they get stuff wrong avoid at all costs
Feb 19th, 2023

Great surgery and lovely staff and Doctors
Feb 8th, 2023

I took my elderly disabled mother in law for her 4th covid jab today, she had an appointment for 9.30am but there was a huge queue formed with plp who had turned up without which meant she had to stand outside for 40mins waiting while plp without went in, I was in my car and had nowhere at all to park around the surgery or on Rockwell lane, Why make appointments for plp if this is not the case, My M.I.L can not walk well at all and uses sticks and a wheelchair ..she then had to try walk along the road to find me after as the road was blocked up with double parking, plus they then had no flu jabs left...in this day and age things need a bit more organisation as i saw a load of elderly folk there this morning waiting outside.
Sep 18th, 2022

Worst receptionist, was given a call back from the receptionist colleague, to try and cover for her mistake in refusing to allow me a call back from the doctor. I was told to go to accident and emergency, like its not already full to the brim, when what I really needed was a referral to the radiology department and BRI. Ended the call in tears, due to my severe mental state as I have previous brain injury. Appalled. Better yet I have to wait 2 weeks to ask the doctor to refer me. Update. Went to the Accident and Emergency, was told I have no need for an emergency scan. The lady felt my plate and told me all I need is rest and water. Looking back at the issue, I see there was no need to be forced across town, I hope this will make the practice a bit more understanding of its patients in the future. Unnecessary attitude when the problem could have been solved with a face to face consultation.
Aug 25th, 2022