The Bradford Moor Practice

Dr Hakeem is a waste of space! He doesnt have any care for his patients. All he is bothered about is
Jan 22nd, 2023

0 stars Absolutely horrible service and staff. Would not recommend to anyone!! Stay clear if you have serious medical need!!
Jan 16th, 2023

The worst doctors ever especially doctor Hakeem worst ever experience he refused to sign my mother in laws death certificate for a very petty reason. He has no humanity in him and is so unprofessional calls himself a doctor we was blessed that the ward she was admitted in the doctor agreed to sign death certificate he was a angel in disguise. Rude horrible staff will definitely switch gp now
Jan 7th, 2023

I've had a very bad experience the staff are absolutely horrible so rude and they think they are doctors. Will never go to them again my needs weren't met but if you want to go private he will see you straight away you're seej to the same day
Dec 25th, 2022

Where to begin. #1. It's been 10 months since covid restrictions have been lifted in the UK and yet the surgery still locks its doors and requires patients to ask permission to enter the building causing them to have to shout through the reception window information about their appointments or medical needs removing the patients right to privacy and confidentiality in breach of GDPR regulations and NHS charter regarding duty of care and preservation of patient dignity potentially creating safe guarding issues for vulnerable patients. #2. Attempting to obtain an appointment with a GP is next to impossible, in the year myself and my wife have been at this surgery we have seen and spoken to a fully qualified doctor twice and any attempt to seek treatment from a doctor results in being sent to see a Nurse Practitioner as the surgery requires patients disclose their confidential and personal medical concerns to an untrained receptionist who then emails the GP to determine if you are deserving or not of his invaluable time, time he is paid for using patients tax money and NHS funding. #3. Seeking a referral is almost impossible for the last month my wife has been seeking a referral for specialist treatment only to be told on three separate occasions that the medical secretary is not in work but will be back in (X) days, when my wife calls to follow up at the specified date she is told the same thing again or outright hung up on and ignored. The reception team don't seem. to understand that they are employed by the NHS to serve the public not abuse the public many of whom are vulnerable and desperate. #4. Requests for medication are outright ignored resulting in patients being left to go without needed medications with no explanation or expression of apology by the surgery. #5. Raising any kind of complaint or expressing any kind of dissatisfaction with the surgery, its staff or the treatment recieved has reception staff and the practice manager labelling you as "abusive" and hanging up the phone as they'd rather abuse NHS policies to avoid accepting fault or admitting guilt when failing those to whom they owe a duty of care. Anyone seeking a GP surgery in Bradford is better off looking elsewhere. You will not recieve treatment or help here only abuse, neglect and malpractice. I will be raising my complaints with the ombudsman, CQC, patient advocacy and the NHS Trust as the surgery is in desperate need of direct oversight from an organisation able to ensure that the surgery does not profit from the suffering and misfortune of those it is there to support.
Dec 14th, 2022