Haigh Hall Medical Practice

Been part of this surgery for just under 10 years. The doctors, nurses, HCAs and admin staff I cannot fault. People need to understand the pressures of primary care and how things have changed. When needed Ive always managed to get to see/talk to a doctor - all of which have been amazing. Yes waiting for 30mins on the phone isnt great but some surgeries in Bradford you can be 100 times trying. Keep going everyone - well done! Only thing to suggest is turning online booking back on when you can. I think it would help if you have the capacity.
Apr 13th, 2023

Literally sat with my sister who is a patient here she's been trying to ring and been on hold for half hour! Wrose and rockwell are so much better than this place.
Mar 26th, 2023

Don't understand all the negative reviews on here - myself and my family are ever so pleased with the practice. It has the feel of our childhood doctors' practices! The staff on the front desk are efficient but I wouldn't call them rude, in fact they've always been thoroughly polite and helpful towards me and my husband. The GPs are kind and caring (I've seen 4 since joining the practice and they've all been excellent). The waiting room is nice and quiet, another positive of a smaller practice. The GPs always make me feel welcome and never make me feel silly for coming in - so reassuring for an anxious, first time mum! In contrast to other practices myself and my husband have accessed, we find it relatively easy to get through on the telephone and arrange appointments. I particularly like the call back service in the morning and the option to message about less urgent issues. I would recommend the practice to anyone, really don't understand the negative reviews. Think staff are doing a sterling job at a particuarly challenging time for health care professionals! Thanks for all you do for me and my family.
Mar 10th, 2023

A shockingly bad practice! Mainly due to a peculiar rude member of the reception team. Impossible to get any real support for my ongoing long term health conditions from an actual GP. A very disappointing and broken service all round. Looking to transfer elsewhere asap. A receptionist is the closest thing you will get to talking to any real heath care professional these days. Not good enough!
Mar 4th, 2023

Use to be a lovely sought-after doctors but unfortunately its ruined by the arrogant and rude receptionists, wheb they answer the phone that is...
Jan 17th, 2023