Kiplings Restaurant

UPDATE: Since posting this review the restaurant have contacted me and offered compensation for our experience which I have accepted. They have since been very helpful. I've ordered before and had good food however when I ordered tonight the food took an hour and a half to turn up. When it arrived it was freezing cold. I wish I was exaggerating. When I called the restaurant the person I spoke with was unhelpful and hung up on me. I called back to be told there was nothing they could do despite the fact I ordered on their own website. They said they were busy and had a new driver. I understand both points but when spending a lot of money those things shouldn't impact my experience as a customer. Had they handled their response differently this would have been left however the lack of willingness to take any ownership of the issue or try resolve it means I will not be ordering or visiting again. Really disappointed to have wasted so much money
Apr 4th, 2023

Vegetarian options: Plenty available Parking: Parking is opposite side of the road at the eye clinic
Apr 30th, 2023

Had a fab meal here this evening. Waiters attentive but not overly intrusive. Nice place we will come back again but on a quieter evening as it was really loud even though we were in relatively early.
Apr 27th, 2023

Gorgeous meal, service was a little slow, will go again
Apr 10th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 30th, 2023