The Willows Medical Centre

Not sure what's going on, was contacted by the insurance to get medical report to read before sending off. Surgery was supposed to ring me, a week later said I hadn't been, no one rang. Went down to check read through, two errors, no record of me going in for emergency gallbladder removal or genetic illnesses. Which I mentioned at previous visits. They were amending report but as yet no ones phone tried today to speak to reception no answer put phone down after ringing over 5minutes.
Apr 19th, 2023

Trying to set PATCHES will Not accept emails or tel number been online for over 1 hour given up now no better than trying to telephone
Mar 31st, 2023

I was waiting in a queue. No3 15 min past I was no1. Another 10mins. No answered that call. This surgery is getting really bad. This was just to talk to receptionist. Rubbish . And were are all the drs gone. We had before covid
Mar 30th, 2023

Was once a very good surgery where there were many doctors who actually listened and cared for patients. Dont think any of them are still there. Never can get through. New appointment system doesn't work. Never any appointments to be seen and problems can go on for weeks and weeks. It's very stressful trying to get anywhere with this surgery
Mar 24th, 2023

Going to have to change Dr's never able to get an appt,face to face even if you ring at 8am all appts already taken, really
Mar 21st, 2023