PriDerm

Nov 26th, 2022

Told it was an itch cycle and the only option is to chop my hands off.
Oct 9th, 2022

11/07 Asked to email which I did last Thursday 07/07if its been read I cant tell? Again no response. The doctors themselves absolutely superb, just getting vague responses from reception in regards to results even though Ive expressed my concerns. Almost sounded condescending when she said sorry.
Jul 12th, 2022

Been ringing for days on end. no one picks up phone
Jun 14th, 2022

Been ringing since May for an appointment don't know how many voicemails I left then an email and no-one returned my call. I am a new patient who's been reffered from my GP and so I decided to ring again and leave a voicemail then someone called me back few days later she was very rude saying we have been very busy etc. There is no reason for anyone to be rude, I believe we are all busy and I'm sorry it shouldn't take 3 weeks for anyone to return a call and all I got was you will get a text and if you can't make that appointment then you will have to re-arrange. I've had no text yet and if I did receive a text and I couldn't make that date or time how would I re-arrange it took you 3 weeks to get back to me. I'm a nurse so I understand what busy means but never have I left my patients waiting 3 weeks! Maybe a day the latest. Very poor service from reception team I now realise how brilliant our reception team are, how pleasant and how prompt they are!
Jun 8th, 2022