Bradford District Credit Union

Totally fed up with them! Going to cancel my account. The last time I tried to draw on my account o was told o couldn't do it over the phone but had to send an email. Tried email.yesterday with relevant information and now told I have to confirm by phone! I have cancelled my standing order.
Apr 20th, 2023

Paid back loan and tried to apply for. New loan of 500 and had to wait 6 months to re apply then got told to wait 60 days I dont see how making a account matters as it should be easier to access loans once a customer and paid back no difference to payday loans 500 pay back 800 plus with the union . Very unsatisfactory
Apr 7th, 2023

Mar 31st, 2022

Unable to go into shop even now when everything else is open. Asked for my balance in an email which was refused on grounds of security but if I gave my phone number it would be ok, I could have stolen the phone! Thoroughly fed up with the increasing amount of information you are asked to give, I supplied account number dob and address but even thats not enough! Thinking of closing my account as soon as the office is open to the public!
Nov 22nd, 2021

New customer really helpful and very easy managing my account online and withdraw is same day brilliant service .
Nov 1st, 2021