Pearls Tearoom & Patisserie

So I visited today with my husband, we were really craving desserts to which I cannot actually complain about the quality, the taste was great but I will say the Nutella cheesecake is ruined a little with the milk chocolate sauce put on blatantly infront of you, I'm pretty sure we were over charged, a strawberry tart, cup of tea, a special milkshake and a Nutella cheese cake charged 24.65 unfortunatly didnt take the reciept either, didn't notice until I returned home and looked at my online banking. The only faults I have is to say this place is obviously going for the upmarket feel, little touches are missing, tea served in a morrisons style cafe tea pot for a tea room this baffled me, brass needs polishing on the holding units, freezer casing smashed on the open ice cream cabinet in view of customers, yellow lights mixed in with white lights. Un coordinated cutlery a few things I noticed which you wouldn't actually expect when you see the interior from afar and staff from afar. Staff in open view touching products with hands, staff wearing false nails touching food. The music was too loud which meant the restaurant was loud as people were talking louder too be heard. But 7/10 for the desserts and drinks 9/10 for service can't complain there at all the waiting were lovely. Would come back, not by choice but I would if it was the popular choice of the group.
Apr 30th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 30th, 2023

visited today - 7 of us - full english was nice , those that had it really enjoyed it. Also the fried fish meal and the hot parmesan chicken - All good . Disappointed with the grilled masala fish - was supposed to be haddock but was pangaus. Raised it with them but they would not admit it was not haddock denied it but i know my fish . A bit over priced too on some food. - Nice decor but a confused identity. At the end of the day was ok - wouldnt rush to go again .
Apr 29th, 2023

Food : 3/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 28th, 2023

Parking: Just opposite the patisserie Dietary restrictions: All halal food
Apr 1st, 2023