Hargreaves Bed Company

Bitterly disappointed. I had read the online reviews and the warm responses were encouraging. We had spent a few weeks trying to find the style of head board we wanted and thought we had struck it lucky in finding Hargreaves. We stayed in touch during lockdown and when the factory reopened we placed an order submitting full payment in advance. We were told it would take 7-10 days manufacturing and next day delivery. It's now been almost 6 weeks and we have not received the headboard. I have had to chase every few days for an update or some explanation and I am told Hermes cannot confirm a pick up and delivery slot. I am struggling to understand why another courier cannot be sourced and better information to guarantee delivery...so I'm left a few hundred pounds short and no product after 6 weeks when it should have been 10 days. I have asked for a full refund, but still waiting for confirmation on when this will be processed. All in all we are incredibly disappointed by the poor business communication and performance. Perhaps the buying experience is different if you are able to do this in person from their show room. At least from our experience, we will not reccommend Hargreaves.
Mar 11th, 2021

Feb 1st, 2023

Great choice of headboards. We chose an ottoman bed and it's very well made. Plenty of storage and it's got a bottom so our things aren't resting on the floor and don't need to be in boxes. The headboard is lovely and of great quality. Very pleased with my purchase.
May 27th, 2021

Very helpful hope to do business very soon
Sep 9th, 2020

Good bed and mattress manufacturer.hotel supplier or have a one off made.
Jun 16th, 2020