Barclays Bank

First and last time I went in Barclays branch in bradford Town centre. Very poorly run branch. Staff not trained properly, gave me wrong advice which could have resulted me loosing my house. I had to wait an hour and half to transfer my money. Alots of staff in the branch but they are all stood in corner and talking but not actually helping the customers. I wanted to speak to the manager but they didn't let me.Halifax and HSBC a lot better then this bank. I was thinking to open saving account but not any more, will be closing my current account soon.
Jan 21st, 2023

Dec 27th, 2022

115 reviews with one star rating. Wonder why? Service is terrible. Shortage of staff. Limited time for services. Especially in the current climate, creates huge inconvenience.
Dec 9th, 2022

Rubbish. Now they have an automated robot trying to answer my query. It doesn't have the option about which I am querying and I can't even get through to the idiots on the phone anymore. How can anyone trust their money to stick people? Absolutely terrible customer service. Banks used to be businesses that cared about their customers, listened to them. Made things convenient and accessible for them. With this bank, the number of branches have diminished, the number of customer service representatives have diminished in their only remaining branch in Bradford City centre. To top it off they don't care what the customers think. Its all about profit. Year on year their profits have increased and their services degraded. Wish there was an alternative model.
Dec 5th, 2022

I totally agree with the 1 star review, rude staff, long wait times, short staff, security guards are a bunch of tossers, act like they own the bank
Dec 2nd, 2022