Smarty of Bradford
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Business Park, Elms Cross Dr, Rowden Ln
Bradford on Avon, eng BA15 2AZ - (122) 586-2964
Hours
Chamber Rating
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Dan Williams
May 1st, 2023 -
David Hampson
Apr 30th, 2023 -
Victoria
Apr 19th, 2023 -
Philip Instone
Oct 28th, 2022 -
Paul Mullings
Sep 26th, 2022
Contact Info
- (122) 586-2964
Questions & Answers
Q What is the phone number for Smarty of Bradford?
A The phone number for Smarty of Bradford is: (122) 586-2964.
Q Where is Smarty of Bradford located?
A Smarty of Bradford is located at Business Park, Elms Cross Dr, Rowden Ln, Bradford on Avon, eng BA15 2AZ
Q What is the internet address for Smarty of Bradford?
A The website (URL) for Smarty of Bradford is: http://www.smartydrycleaning.co.uk/
Q What days are Smarty of Bradford open?
A Smarty of Bradford is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Q How is Smarty of Bradford rated?
A Smarty of Bradford has a 4.6 Star Rating from 16 reviewers.
Hours
Ratings and Reviews
Smarty of Bradford
Overall Rating
Overall Rating
( 16 Reviews )
Dan Williams on Google
David Hampson on Google
Victoria on Google
Jacket came back with white marks twice, then the material colour and texture were ruined each time it was sent back to be re-cleaned but they never rectified the damage, only made it worse.
Ellie (customer service) and Jonathan (owner) refused to take any responsibility; refund the 12 cleaning bill or compensate in anyway. Instead, their response was defensive, accusatory, and rude. Rather than finding a resolution, their sole focus was on me making a complaint and the negative reviews I gave after two months of being fobbed off.
I now must file a small claims court application to recoup the bill and compensation for the damaged jacket when common sense, fairness and half decent customer service would have legated this.
I recommend you take your dry cleaning where you can be confident that if they damage your items, you will be treated fairly and compensated. My experience of Smartys is that if anything goes wrong, they are unable to accept responsibility or own up to their shortcomings and will apportion all blame onto the customer. A horrible, upsetting experience.
Philip Instone on Google
Paul Mullings on Google
