Panasonic UK

Faulty combi microwave within 6 months of purchase. Poor online reporting system and they take days/weeks to respond to each message. I thought this was a reputable company. Very poor "service".
Apr 13th, 2023

We took a student on a days work experience which was hosted by a lovely lady from HR who made my student feel a ease from the start to finish Lovely morning!
Jan 27th, 2023

Jan 19th, 2023

Customer Support is based in Egypt & uses an automated AI function to respond to customers - simply say you would like the contact details of Panasonics legal department and your pushed to AI which will cut you off if you dont answer the programmed questions. This methodology is designed to inhibit anyone finding the details of their ADR - or how to contact their legal department. Panasonic make nice products which biodegrade after a few years - the company has exceptionally poor customer services
Sep 15th, 2022

Panasonic , great product as long as it does not go wrong. I have a TX-65FZ802B Oled TV which has now been out of action for over 6 weeks. despite 7 calls to Panasonic customer service centre in Romania (cannot contact any one in Panasonic UK Bracknell) where apparently the decisions to repair or replace are made. 2 web conversations and an email to your customer complaints address still no one has come back to me or can give me an time frame for the repair to be completed and set returned working. Panasonic management according to service centre do not speak to customers as they are too busy! Very frustrated customer still looking at wall mount not a Panasonic 65inch TV
Jul 17th, 2022