Thames Valley Buses

Clean buses. As punctual as can be friendly staff
Jan 5th, 2023

Unfortunately, after a weekend of using the service due to rail strikes, I have to agree with the previous reviews. Rude drivers and services cancelled without notice. I was left waiting for over an hour for one bus, two timetabled services didn't show up (but appeared as incoming on the electronic board at the stop- what's the point of it??), was left waiting with several others, including elderly people who probably shouldn't be left waiting for over an hour at a bus stop. A few of the drivers of other buses were friendly and helpful when I asked what was happening, as was the driver of the bus that eventually showed up randomly. I will hopefully never have to use this service again. Reading Buses- get rid of this company before it starts to affect your reputation.
Sep 20th, 2022

Drivers are so rude, they just shout that its not their problem with any issues there might be. Half of them won't speak to anyone. Cancel busses without any issue and blame the council, not their lack of work ethic. Never met such rude people in all my life. Good job I missed an apt because their busses where meant to be running and they just decided not to have them on. Even though the bus is sat at the stop. No explanation or apology from anyone. Just shouting the word no at you. Over priced, dirty busses, smelly staff, nothing is ever cleaned or disinfected. Overall get the train or walk, you're better off!
Aug 14th, 2022

Crazy 53 bus driver drove pass me only 30cm away my car while I was getting into the car; bus actually touching my jacket and he blamed me standing outside my car afterwards, that was absolutely dangerous driving and attempted murder. Safety should be always number one, he was driving madly and didn't care anybody else there. I phoned his office to report, soon I said complaint a guy hang up and diverted all calls to answer machine. They are not professional transportation operator, big risk to public. Council should stop this company carry on their service. One star does not worth at all.
Apr 15th, 2022

Mar 26th, 2022