Co-op Food - Durham Road - Bowburn

Service needs changing with the young short brown haired girl that works there. Every time she is working at my girlfriend goes in she does nothing but make her feel uncomfortable watching her talking to other colleagues on her headset about her. Ive been in the store with her a few times also never happens when shes not in but Ive seen it happen also she is rude I smile and say hello but she just looks at us up and down and says nothing. This is my local co op yo where I live and now due to this we have to go to the coxhoe store if we need anything as my girlfriend suffers from anxiety and doesnt want to enter the store incase she is working. Somthing needs to be said or done cause this is simply not fair.
Mar 21st, 2023

Feb 16th, 2023

Handy shop which is large enough to have most things you would need.
Nov 11th, 2022

Nice
Oct 18th, 2022

** SEE NEW ENTRY FROM 24 /03/2023 AN IMPORTANT UPDATE AFTER RECENT VISIT ( SEE PART 2 ) ...This place has been quite a find for me in general especially this incredible 5 related items for just 5. Too good to be true ? On this occasion very nearly ' yes ! ," Saw a fish,chips and iced cream offer that looked great but with no fish pieces available. I was crestfallen !! In steps the widely regarded figure of Laura sporting one of those Beyonce head sets. There's more fish due in over the weekend - I'll put some aside for you. What a lovely friendly offer ! I returned a few days later eager to clinch the deal only to be advised by helpful Bev that there was still no sign of the fish ,! My last attempt was on the following Wednesday. A huge lorry was blocking the car park . Had to park down a side street but surely this meant that the fish had arrived safely Not so fast! Not yet unloaded !. Now Gloria stepped in to deliver the final like for like solution. I could get boxed fish fingers instead of the fish fillets to make up the order. I hadn't had fish fingers since I was a bairn. I'll take anything to claim this fiver deal I thought ! Returned from the freezer with boxes of 10 fish fingers. Only boxes of 8 allowed said Gloria . Ok you win I replied !! As an unexpected bonus I met their charming colleague Michelle out with her fantastic Grandma Ann who takes daily walks past my house. I'd never seen Michelle at the local store before but she told me she worked late shifts and was responsible for escorting old folks and skateboarders off the premises at 10pm !! Regards to the whole Bowurn Co - op family !! PART 2 ....Friday 20/1/23 Have just returned from doing a little bit of top - up shopping using the offers selected earlier in the week. Co ops own milk was one of them. As I was loading 2 4pint plastic containers of milk, Into my bag it somehow capsized and both containers crashed to the floor ! One was battered but essentially unharmed. The other, however was ruptured beyond all recognition and as I stood back in shock a mobile , white reservoir of milk ran along the floor under the level of the counter. Surprisingly I didn't get flustered of upset and neither did Marie who was attempting to serve this clumsy, ageing individual ! I must compliment Marie on her quick thinking in deserting her post and mopping up immediately. What was more impressive and for which I was particularly grateful was her kind and consoling attitude towards me and basically taking everything on her stride. She even finished off my sentence ....It reminds you of the saying ... yo which she replied .. don't cry over spilt milk !! Thought I'd been introduced to most of the Co op family until today. Where have you been hiding Marie ? Naturally I had felt a fool in front of of other customers but Marie couldn't have done more to tidy up and at the same time put me at ease before kindly showing me the way home ! 24 / 03 / 2023 Met another two helpful members of never - ending Co - op family this evening. Fancied my favourite pizza ( Texan chicken but got off to a bad start ... young girl , NICHOLA , with Beyonc headset ( have used that one before ... at least I like it !! ). She confirmed my alternative choice of a plain cheese and tomato as probably the best compromise. She's aid she bought loose pepperoni as a garnish ... I've fallen out of love with the strong pepperoni flavour. Proceeded to bag just a small minor shop today and reminded Dawn . ( how did I remember her name now ... oh aye ! DAWN on the NIGHT shift !! Some exhilarating craic about Rubicon juice being de - listed followed ! Dawn advised I addressed the powers that be to get his item reinstated for the future but as I explained to her I could buy a 4 pack for a fiver in Tesco. Now Dawn , great chat and service but no more talk of you being a little person ! Corner shops employ wonderful, salt of the earth characters who know exactly how best to treat their customers . 30 /03/2023 ANDREW , thanks for your help ! ... END !!!!! Regards ELLIS COXON.
Mar 21st, 2023