Enterprise Car & Van Hire - London Bow

Good and smooth vehicles. But much more expensive in December but Stress free returns... Today, 13th January 2023, there is too much wait to pick up despite fixing an appointment. This office needs more hand to attend to customers on time!
Apr 30th, 2023

We had a van booked and secured - then when we arrived, we had to wait for 30 mins only to be told that there were no vans available. A voicemail was left at 7am that morning but we were moving house and hadn't had time to check voicemails (which, realistically, nobody does nowadays). No email or text and a single missed call is not fair warning. The guy told us not to ask for a refund as we might be charged for cancellation, and that he would fast track our refund. A month later and still haven't received it, we had to check ourselves. Rubbish service. Why even let us book a van if nothing is available? Won't be using again.
Apr 26th, 2023

Staff are very friendly and made sure everything runs smoothly, especially Cynthia
Apr 25th, 2023

Beware of Enterprise Rental Car - Scammers Alert! I recently rented a car from Enterprise Rental Car and I have to say that I am extremely disappointed with the service that I received. As a customer, I felt scammed and cheated out of my hard-earned money. After returning the car, I received a letter of traffic violation fine that I had to pay, and four charges were made against me for no reason. These charges were made without any explanation or justification, and I am not responsible for any of them. Enterprise Rental Car still took the money out of my account without any proper explanation. When I contacted Enterprise Rental Car to dispute these charges, they did not take me seriously and refused to refund the money that I was owed. I find it extremely disappointing that a company would scam their customers like this and take advantage of them. I want to warn other customers to be careful when renting from Enterprise Rental Car. They are not trustworthy and are only interested in scamming people out of their money. I strongly advise you to look elsewhere for your car rental needs. In conclusion, I do not recommend Enterprise Rental Car to anyone. Stay away from this company if you want to avoid being scammed and cheated out of your money.
Apr 9th, 2023

Absolute great service from the Bow Road team. Everything ran smoothly and I felt welcomed from beginning to end. The agent that dealt with me even waived the credit card required for the deposit and allowed me to use my debit card as my credit card was lost. Look forward to my next reservation..
Mar 29th, 2023