House of Nails London

I would give this shop a higher rating based on the nails they produce. but the man in the shop is very rude. Removed my nail varnish and told me because I previously had red on my Nail's he could not remove it all and would paint the white I wanted over it. Considering I'm paying 38 for a pedicure this is ridiculous to me. I then said no he needed to try and remove the nail varnish 1st. Then he refused to do my nails and said nobody wants to do my nails. Very rude no manners or customer care for a repeat customer. And they are not exactly the cheapest nails around. Very disappointed avoid the younger man I this shop at all costs.
Feb 18th, 2023

I have been a loyal customer for 2 years despite having received unsatisfactory services and rudeness from the staff several times. Last time I been there, without any warning they charged me 15 extra for some glitter powder on my nails. They just lost a customer for their bad attitude
Feb 17th, 2023

Jan 26th, 2023

booked with one of the technicians via instagram and after providing her with some dates where i'm available she completely ghosted me for no reason. they were meant for a special occasion and i really wanted to book with her. she could have at least replied saying shes not available instead of leaving me on seen
Jan 14th, 2023

Very friendly staff, nails are a good price and are long lasting. I go here regularly
Dec 20th, 2022