Swytch Bike

Swytch Bike
  • 2A, Wharf, Riverbank House, Riverbank Business Park, 455 Wick Ln
    Bow East, eng E3 2TB

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM

Chamber Rating

3.9 - (110 reviews)
69
12
3
4
22
Read Our 110 Reviews

Chamber Rating

3.9 - (110 reviews)
69
12
3
4
22
  • Robin Williamson

    April 2023. Still waiting on delivery of my kit now at least 2 months delayed after payment made on 1st September 2022. If you try and contact Swytch you get generic replies that don't address your questions at all. The delay is due to 'unforeseen operational issues' which really means that they can't run their company efficiently. If you are thinking of buying one of their conversion kits I would strongly suggest you look elsewhere as Swytch appear to be just a slick marketing company that can't deliver on it's promises. VERY disappointed so far.
    Apr 25th, 2023

  • Peter Thompson

    Save your money. I'm fed up off trying to get in touch with them they just keep moving the delivery dates. I'd like my money back. I should have known when they take all your money at the beginning they got you by the ball's
    May 1st, 2023

  • Aaron Sachs

    I ordered two universal kits that haven't worked since receiving the kits in January. After reaching out multiple times, I noticed their system has been automatically closing any support ticket I opened as solved, which I can plainly see in their support center. I'm now going on 2 months of trying to identify why neither of the kits will power on. I keep getting directed to their troubleshooting page and I've provided the results of the tests 3 time now and haven't had a reply from them. I've tried Instagram, WhatsApp, the phone number when they offered that, and reaching out to their support leads and even the CEO. They've remained silent. If you're considering the kit, I'd move on to another product with a team that can provide great support. At this point, I'm chalking the money I spent on two kits as a very expensive learning lesson to not buy anything from Swytch.
    Apr 28th, 2023

  • Rachel Merrick

    Customer service is non existent. My order was planned for Jan - Feb, no communication until March then rescheduled to end of March. Still no order at the end of April. Emailed eight separate times to get an update. Absolutely nothing except the usual automated response. Have now requested my money back from the bank which has been re-paid. Clearly the company has serious problems. Never again.
    Apr 27th, 2023

  • Martin Dyrlv Madsen

    6 months delivery time I ordered my kit back 11/11-2022, and they have still not delivered, promising to deliver in mid-february. Swytch has no delivery date given yet, but for months they are writing, my kit will arrive soon ?? More than 6 months of delivery and still no ETD ??
    Apr 26th, 2023

Read Our 110 Reviews

About
Swytch Bike

Swytch Bike is located at 2A, Wharf, Riverbank House, Riverbank Business Park, 455 Wick Ln in Bow East, England E3 2TB. Swytch Bike can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is Swytch Bike located?

    A Swytch Bike is located at 2A, Wharf, Riverbank House, Riverbank Business Park, 455 Wick Ln, Bow East, eng E3 2TB


    Q What is the internet address for Swytch Bike?

    A The website (URL) for Swytch Bike is: https://www.swytchbike.com/


    Q What days are Swytch Bike open?

    A Swytch Bike is open:
    Saturday: Closed
    Sunday: Closed
    Monday: 9:00 AM - 5:00 PM
    Tuesday: 9:00 AM - 5:00 PM
    Wednesday: 9:00 AM - 9:00 AM
    Thursday: 9:00 AM - 9:00 AM
    Friday: 9:00 AM - 9:00 AM


    Q How is Swytch Bike rated?

    A Swytch Bike has a 3.9 Star Rating from 110 reviewers.

    Hours

    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 9:00 AM
    Thursday:
    9:00 AM - 9:00 AM
    Friday:
    9:00 AM - 9:00 AM

    Ratings and Reviews
    Swytch Bike

    Overall Rating

    Overall Rating
    ( 110 Reviews )
    69
    12
    3
    4
    22
    Write a Review

    Peter Thompson on Google

    image Save your money. I'm fed up off trying to get in touch with them they just keep moving the delivery dates. I'd like my money back. I should have known when they take all your money at the beginning they got you by the ball's


    Aaron Sachs on Google

    image I ordered two universal kits that haven't worked since receiving the kits in January. After reaching out multiple times, I noticed their system has been automatically closing any support ticket I opened as solved, which I can plainly see in their support center. I'm now going on 2 months of trying to identify why neither of the kits will power on. I keep getting directed to their troubleshooting page and I've provided the results of the tests 3 time now and haven't had a reply from them. I've tried Instagram, WhatsApp, the phone number when they offered that, and reaching out to their support leads and even the CEO. They've remained silent. If you're considering the kit, I'd move on to another product with a team that can provide great support. At this point, I'm chalking the money I spent on two kits as a very expensive learning lesson to not buy anything from Swytch.


    Rachel Merrick on Google

    image Customer service is non existent. My order was planned for Jan - Feb, no communication until March then rescheduled to end of March. Still no order at the end of April. Emailed eight separate times to get an update. Absolutely nothing except the usual automated response. Have now requested my money back from the bank which has been re-paid. Clearly the company has serious problems. Never again.


    Martin Dyrlv Madsen on Google

    image 6 months delivery time
    I ordered my kit back 11/11-2022, and they have still not delivered, promising to deliver in mid-february. Swytch has no delivery date given yet, but for months they are writing, my kit will arrive soon ?? More than 6 months of delivery and still no ETD ??


    Robin Williamson on Google

    image April 2023.
    Still waiting on delivery of my kit now at least 2 months delayed after payment made on 1st September 2022. If you try and contact Swytch you get generic replies that don't address your questions at all. The delay is due to 'unforeseen operational issues' which really means that they can't run their company efficiently.
    If you are thinking of buying one of their conversion kits I would strongly suggest you look elsewhere as Swytch appear to be just a slick marketing company that can't deliver on it's promises. VERY disappointed so far.


    Load More Reviews

    Overall Rating

    Overall Rating
    ( 110 Reviews )
    69
    12
    3
    4
    22

    Write a Review

    RATING:
    Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
    ChamberofCommerce.com
    Loading