Tap Warehouse

I order shower mixer in November 2022,arived just now.When I opened its not shower mixer I order (I know because I have one all ready)send request to return with photos attached.Costumer consulltant replied: Hi Leszek, I do apologise, I can now see that this has a different design to what was ordered. Please can you advise a suitable weekday for the collection to take place on and I shall raise this free of charge. Warmest regards, Helen Davison Customer Consultant Few hours later Hi Leszek,I do apologise, but I have been advised by a colleague that unfortunately we are unable to collect your item as planned on 25/04 due to the item being a made to order item and therefore not eligible for return. I have emailed our supplier to advise that the item received is different from what was expected and for them to advise on if a return is possible. I do apologise for any inconvenience this may have caused. I wouldint want to return if that would be what I order after waiting for 5 moths
May 1st, 2023

We have not fitted vanity sink unit yet, however, all seems well lovely classy unit. Fast delivery to N Ireland which is brilliant as a lot of companies dont send off Mainland Uk or they rip you off big time with horrendous courier charges Thank you Tap warehouse
Apr 25th, 2023

Amazing service, amazing sink!! Thank you
Mar 18th, 2023

Great service. Ordered on the Thursday and was delivered on the Friday even after selecting the 3 to 5 day option. Website was easy to use. Appreciate the service.
Mar 15th, 2023

I had a terrible experience with this company and had multiple issues with my order. Some of these issues included my order being over 1 month late, the item arriving and being extremely poor quality, having to pay a return fee and lastly a further re-stocking fee being taken off my refund. I will never use tap warehouse again and not recommend them to anyone.
Feb 9th, 2023