Brosch Direct

Customer service ,Ali my account s manager is excellent and always gives me the best service and follow up.
Mar 23rd, 2023

I ordered Insette Air Freshener 350ml and this clown sent me 300ml, it's like a SCAM , avoid at all cost.
Mar 15th, 2022

We have been using Brosch direct for some time now and never had an issue until recently. The problem was a product-based quality issue, and when I contacted Brosch, they were brilliant. Their customer service rep Louise was excellent. I am sure we are not the biggest buyers of their products, however, Loisue still made me feel valued. Louise went above and beyond and resolved the matter promptly. Not only will our business continue to use Brosch, but after this experience, I would happily recommend them. Thanks Louise!
Aug 14th, 2021

Jan 11th, 2021

Tried to order today from Brosch this morning where we have an account. I am a nurse working at an NHS colorectal and gynaecology clinic, seeing patients during this covid-19 crisis. The lady on the phone was quite rude and abrupt saying that she couldn't supply us but would check to see if they can and call me back ,as they only supply to front line workers. Several hours passed and no phone call recieved to confirm whether or not we can purchase from them. I called her back and reminded her of what has been said in the morning and the status, the fact that I was waiting for confirmation. She was as rude and abrupt as she was in the morning, and repeated that they only supply front line workers (which me and my colleague are) and said she could not supply us. FYI if you are planning to buy from Brosch, Williams medical supplies are similar prices and a much better/nicer customer service department
Oct 27th, 2020