Bourn Hall Fertility Clinic, Cambridge, UK

Its taken me a while to write this review as being a lawyer, I wanted to have the facts from other fertility specialist before I write something like this. From my experience, I would urge you to avoid Bourn Hall LIKE A PLAGUE! Two cycles in 2022 - 1st cycle = 8 eggs and 1 embryo, 2nd cycle 15 eggs and still 1 good embryo, 1 OK. 1st cycle - I had symptoms of OHSS which was ignored. 2nd Cycle, transferred both embryos - I had severe OHSS which was also ignored resulting in me losing a fallopian tube. Me and my husband both said that I was in pain on the day of transfer and yet after 30 second scan they decided to proceed (without consultants guidance - you only see consultant once at the beginning). Having now spoken to fertility specialist in Harley Street and US, and having explained the history, the response from them was professional shock - they made it clear that I was overstimulated, that there was failure to spot basic signs of OHSS at which point the transfer MUST have been stopped rather putting me at risk which resulted in me having an emergency surgery. I complained to Bourn Hall, and it came down to them claiming that they had no notes to say that I was in pain. Even though me (and even my husband) raised the pain element on number of occasions, as well as, basic symptoms of OHSS and nobody took notice! Simple negligence. The recommendation for the 3rd cycle was laughable. The other Fertility Specialists, all agreed that the outcome of the 3rd proposed IVF would have been the same as the other two. They also stated that given that I already showed sensitivity to the medication, they would not recommend the medication proposed by Bourn Hall. The fertility speciality we decided to go with at Harley Street, London recommended 1 test which explained the problem in the first place and confirmed that Bourns method would not work! Yep, 1 simple additional test explained the issue! If you are having an unexplained infertility, please seek to advice of a fertility specialist rather than just an IVF Clinics. Fertility Specialists are not there just to sell you IVF (whether its the right option for your specific requirements or not), fertility specialist want to get to understand the underlying cause, before recommending the right route for you as an individual. Bourn Clinic is more like a factory. Save yourself health and money and go to specialists that focus on you, with whom you can speak to day and night (I can WhatsApp my consultant direct with any concerns and not wait 2 days for a response).
Apr 14th, 2023

I happy to give 5 stars. They always helpful and full filled our needs. Cant complain of their services and progress. Its not only depend on only with them , they will do their side perfect until you doing your side perfect. Lovely staff. Not much waiting for pre booked appointments. Thank you. Only bit worried about the little road going to the clinic from the main road isnt good while driving
Nov 16th, 2022

Nov 4th, 2022

I have recently started my journey with Bourn Hall and cant thank them enough! They are reassuring and always have time to answer any questions I have. I have previously visited a different clinic and I cannot believe the difference in service I have received. Cannot recommend highly enough!! Thank you so much!
Oct 28th, 2022

I did 3 rounds at BH and we are expecting a boy in November. Dr Barbor was amazing, really cared, she listened, and always remember us and our Journey. She offered all the help and support we needed. She explained things so we understood. (No confusing Dr talk) The embryologist team were always happy to update us on our embryos development, and very reassuring. The nurseling Team could be a little hit and miss at times, in regards to attitude. Also, a large amount of time between failed cycles and speaking to the doctor afterwards seems much greater than desired, then you are confused and need closure. However, I was happy with the treatment I received and would recommend this clinic.
Aug 29th, 2022