GoDaddy UK

Had issues checking out online which meant a lengthy call to support. The advisor had to manually purchase the domain name using my card details stored on my account even though the domain came free with a 3 year hosting subscription. They said they would refund the charge once the domain was linked to my account. I confirmed they would charge my account in UK . A couple of days later a US $ charge appeared on my account with a non-sterling transaction fee. No refund followed. I have spent hours on the phone and WhatsApp chat to try to resolve this, I have also asked for their complaints procedure which they have confirmed on multiple occasions that they do not have one. One advisor offered to refund the domain charge but said it would then remove the domain from my account. Eventually after several attempts I have spoken to a supervisor who has now refunded the domain charge but again in US $ so may get another charge and they refuse to do anything more. I have spent about 13 hours trying to get the domain and website live and resolve this payment issue which is beyond reasonable and the fact that they have no complaints procedure is ridiculous. You seem to get a different answer from everybody that you speak to. The website builder is good and Im sure if everything goes smoothly then you will have no problems. If you however have any issues then it is extremely hard to get a resolution and I would try another hosting company.
Mar 17th, 2023

Feb 10th, 2023

They charged me a random 82 back in June 2022 despite me cancelling over 4 years ago (2017). I am not sure why they still have my details to issue this payment. It has been a nightmare trying to get a refund as they don't have any of my account details as I don't have an account with them anymore. They take around 1 week to respond to every email. Still waiting for a refund. Having dealt with them for a few months, I am not confident that this won't happen again. I have seen more reviews of people saying the same thing.
Aug 27th, 2022

I have purchased a domain from GoDaddy and was quoted up to 10 days delivery time. I was assurade that the transfer goes as planned. 20 days later I still have no domain, I have no understand when I will have it, or what the problem is. Now because of their delay my company is experiencing losses, as their lead time was used as reference point for some major updates (even with a weeks buffer...). This was the first time I used GoDaddy after PorkBun, and seems like the last time. I will edit this review if the issue resolves.
Aug 13th, 2022

Abysmal service! Avoid
May 22nd, 2022