Boots

I walk in to boots today and not sure what I had walked into. It felt like it was 1985 , tiny empty shelves hardly any thing. I found no human presence and walked out. Go elsewhere
Mar 30th, 2023

Very long wait times, understaffed. Same queue for retail and pharmacy. Not much selection for retail.
Mar 10th, 2023

Unbelivably disorganised place. They always keep people waiting 20-30 minutes for ther priescription, even if it was send through by GP few days earlier. No idea what is always taking them so long to do...
Mar 7th, 2023

Service was good. Missed item. Phone Gp. Give me tracking Code. Ring Boots x4 to check no one is answering phone. Now I have to make a 2nd trip. No team in pharmacy.
Mar 1st, 2023

I wish I could able to give 0 star. The worst pharmacy in Hayes. Staff are so unprofessional and they just know how to waste time rather than serving their customers quicker. Recently, I requested my GP to change my pharmacy, which I should have done a long time ago (my bad), and I am glad the other pharmacy's staff are so quick and professional. In this boots pharmacy, every time you have to wait for so long to get your medicines. They are getting the prescriptions from GP early morning but they won't make it ready even if you go to collect it in the evening. Once you enter and ask them about your prescription at that time, they will prepare your prescription, and obviously, you have to wait at least 20-30 minutes for their lazy legs and hands to work out even if you are standing number 1 in the queue. It is better to change your pharmacy and get your medicines fast without any delay.
Feb 20th, 2023