Barratt London - Hayes Village

Ok
May 1st, 2023

Feb 3rd, 2023

Needs more visitor parking
Dec 17th, 2022

Nov 23rd, 2022

Audacity of unimaginable magnitude! following a Home Tour of my property bought off plan and reviewed in person for the first time last week heres my latest feedback and decision to publish once and for all my devastating experience with these jokers. Im stranded for answers from Barratt yet again following a chain of miscommunication, lies, miss-selling and misrepresentation of the property experiencing every possible Egyptian plague bestowed on you by this fantastically god-awful company called Barratt. Here is the short highlight of the few awful things they did: 1. Ceiling promise to be 3.1 m and have ended up as 2.5m in what they described as the best building in the project. 2. Project duration will continue after 2027 or 2029 so youre basically buying a home in front of a building site with work continued 7 days a week! That right. Enjoy your weekends neighbours! 3. The lack of organisation of the properties design means that one building is blocked by another taller one all around you. The views are of endless ugly noisy balconies rather than clear blue sky as shown on brochures. 4. Quality of build inside is horrendous. I supposed to have moved next week but the walls are still somewhat discoloured and the cheapest possible kitchen/bathroom/heaters/ room cupboards are proposed for half a million pound for 2 smallest bed property! In Hayes! 5. Within 50 cm to my balcony theres another balcony no one told me about. My neighbours could literally hop around from the inside or the outside of the apartment privacy? You must be kidding me! 6. Response time, reliability, responsibility, real care for purchasers is absolutely zero. You sit by the phone and no one calls. You wait for an email you better pack for a long winter because nobody gives a damn! Amongst many representatives and sales people there is only one person who is the office manager who actually carries weight and true ability to help and to empathise but that is a drop in the Ocean as one person cannot serve hundreds of clients. Ive received emails intended to other purchasers previously, Ive been dealt with nincompoops and idiots who cant spell my name and address correctly over six different times. They dont know the regulations with the help to buy and they have no idea what the hell they supposed to do. You want to buy a home. They dont want to sell it to you In any way that means customer care and professionalism. Thats the essence of the entire experience since the summer of 2022 to the winter of 2023 so far. I remain homeless and heartbroken over the services provided by this horrendous company that shouldnt exist in reality based on their track record. I vowed to never work with Barratt again to the day I die!
Dec 27th, 2022