Bottisham Medical Practice

Feb 12th, 2023

Clean, tidy and the receptionist, Rose was particularly nice.
Jan 23rd, 2023

Thank you Bottisham Medical practice. We have been with the practice for about 8 years and have always had excellent service. Just recently my son has been very poorly and has seen three different doctors in a short space of time. Receptionists have always been super friendly and helpful. All three doctors have been so thorough, offered call backs to check in on him and having had his bloods done, they are still investigating and keeping us informed every step of the way. So grateful to have such a fantastic, friendly surgery.
Dec 8th, 2022

Very impressed with this surgery. The reception staff are all incredibly helpful and friendly, as well as efficient. They registered my family within hours of me dropping off the forms unlike nearby Fulbourn who still hadnt registered us after a week (hence switching to Bottisham). They also prioritised my initial prescription call as it involves my 3 month old son. The doctor I then spoke to about his prescriptions for cows milk protein allergy formula and reflux meds was so supportive and helpful. She gave us everything we needed without a fuss and said I could call her anytime for help dealing with this difficult allergy. Cant fault the service, thank you to all the staff
Sep 24th, 2022

Would rate 0 stars if I could. Absolutely shocking receptionists incapable of booking correct appointments, no sympathy when theyve booked your appointment wrong and no attempt to get you in quickly after their wrong doing . If youre lucky enough to get an appointment you will likely be referred everywhere BUT the surgery. Doctors speaking loudly and inappropriately about patients to each other in the waiting room. I am completely dissatisfied with every encounter I have had with this surgery, and always leave feeling uncomfortable.
Aug 3rd, 2022