Richmond Suzuki Botley

Peter Fowler was a pleasure to deal with; what a lovely chap. Exemplary customer service, honest and informative all through the process. Love my new Swift, no. 5, have always gone through Richmond Suzuki Fareham. Would totally recommend.
May 2nd, 2023

Tried hiding an accident damaged Grey m140i - with an entirely new front end AE66 TZL. Dishonest con-men. I will be writing to Suzuki aswell. Drove 100 miles to see a grey m140i - 66 plate. They advertised it last week and has taken an entire week for it to be ready and have gone through prep. Car is a 66 plate, entire front end has been replaced with a part date created in 2022. Back tyres barely legal. Front tyres completely different so you can tell the shunt happened on the front left. When called out on it - the branch manager decided to get aggressive and defensive saying that is the way they bought it, its been repaired, and its gone through their service check. Absolute con men. Theyve got another buyer lined up for the car who offered to pay the deposit also. Completely tanks the value of the car if they are honest and state the front end has been shunted. When we turned up Geoff had the car engine on and was sat inside, to warm it up, so probably has an engine issue aswell. Soon as he was called out on the front end being completely different to the rest of the car, decided to head back inside and hide. I will be taking this further if I do not have my 99 deposit returned.
Apr 18th, 2023

Daunting thoughts of first time searching and buying a car on my own but all those fears fell away when Geoff the sales representative first met with me. In addition, I was supported and looked after by also Mr B. Fagan the branch manager. The experience buying an accredited used car from this branch was carried out with professionally and with great skills from Geoff. Furthermore, communication was engaging and you were involved every step of the way, no nasty surprises at all. Nothing was of trouble for the entire team there at Richmond Suziki Botley. I can definitely recommend their services any day.
Feb 13th, 2023

Be very careful when buying a warranty from these people . When the people there ask you to sign for an extended warranty on a used car though Hyundai finance , There is no cooling off period , You cannot change your mind at all and you will find yourselves with the bill to pay. I was specifically told that I could go home and read the terms and conditions at my leisure , But sign first , They Claim to be regulated by the consumer credit act . They are only after your money !!!
Oct 25th, 2022

Fantastic service from Sadie at Richmond Suzuki. A very friendly, kind and understanding lady. We will definitely be recommending Richmond Suzuki and Sadie to many others.
May 27th, 2022