Issima Of Boroughbridge

Oct 19th, 2022

After visiting this shop on Christmas Eve 2022 I will not be going back the woman was very rude, she was sniggering behind my back. I had purchased a scarf a few days earlier and wanted some one to show me the best way to wear it ( which may sound strange) but having seen it on display I wanted to achieve the same look. Think the womans name is Sue, she was rather abrupt, she said to me do you want to return it when this wasnt even mentioned by me! after she put it round her neck to show me how it sits which to be honest was no different from how I had done it previously, I said thank you and walked over to the area where the Ladies clothes are I overheard her sniggering with another customer as I walked out of the shop she came from behind the counter to assist another customer I confronted her and said what did you say she replied something on the lines of nothing I was just saying!!! and she tried to fob me off. I have spent quite a bit of money in this shop in the past few months, however they will not be getting another penny from me. Her attitude needs to be addressed along side her customer service skills.
Apr 6th, 2023

This is the third time Ive been into this shop and have felt uncomfortable and watched, the old lady asked me if Im from round here on one visit another time there was some women with babies in the other room browsing whilst both shop assistance were at the till and as soon as I came in one darted to the other room where I was to pretend to tidy up and then I went into the other room to have a look and the other assistant darted into the room right in my space I think its appalling especially as Ive worked for over ten years in a baby designer shop, I dont expect to be targeted and treated like this and if it happens again I will not shop there again absolutely sickening
Mar 17th, 2023

Learnt that a member of this shop is extremely disrespectful by her blatant racism Which should not be tolerated in this day in age extremely disappointing and therefore will not be shopping there in the future so sad a society we still live in
Mar 6th, 2023

I love this shop, the most beautiful and on-trend gifts, fabulous quality and very affordable prices. The ladies are extremely helpful, thoughtful and not at all pushy; they want you to have a wonderful time browsing or shopping. I could spend a fortune in this shop and it's my 'go to' for any treat or gift. Highly recommended!
Nov 4th, 2022