The Old Vicarage

Woeful. Absolute redundant service. If your mental health care falls into the hands of these people you may aswell give up now. You will NOT get the help you deserve or need. Just more stress and anxiety to be gained. Maxine in particular is not only Useless but has 0 empathy or care for patients.
Mar 25th, 2023

Horrendous service. No follow ups, no help. If you can afford to, go private.
Sep 27th, 2022

Wish I could give this service 0 stars. If you're suicidal anticipate a 6 -12 month wait then be put on meds that never get reviewed. Maxine is the most useless point of contact, she never gets back in touch with you despite copius messages being left with the admin team. The admin team shouldn't be doing the job they are doing as they have 0 intellect and no interpersonal skills. Either go private or kill yourself as these seem to be the only two viable options where mental health is concerned these days. Disgusting creatures with no compassion.
Aug 25th, 2022

After reading these reviews i thought I would add my own side of the story so I was under the care of this "mental health care facility" and was in the process of having video consultations with a psychologist however after 3 appointments I was given a ultimatum of having either continued access of a ocupational therapist or continued support with a psychologist however in my final consultation i was told not asked that i was being discharged from both services without any explanation and i am not the only person this has happened to oh no my dad has also had the same "treatment" and if only the old vicarage was totally honest they would say that i am telling the truth however with their empty promises i wouldn't hold my breath on that also took 4 months from the date of a blood test for a prescription to be sent to me after countless calls to them asking what is happening to get a reply of either we shall call you back and let you know (never happened) or the final time i called the receptionist said that the psychiatrist is on holiday Sorry for the Long essay but are these guys serious? They cant keep trained staff long enough or they are locum replacements which is a nice recipe for disaster as they cant keep up with the workload i get that but just to discharge people is dangerous they dont care that people are suffering they just discharge and put you on a 6 week program and say bye and goodluck that is not going to work i mean i have been with this team for 3 years and you really think a six week program (6 hours if your lucky) and then nothing Is going to cut it? NO well its happening here and its too dangerous you all need to go back to the drawing board with a cup of tea and find a better solution as this could lead to death simply by stupid decisions I wouldnt recommend having a appointment here
Feb 17th, 2023

On behalf of Nina by her partner Paul Tighe Appalling No Stars NONE ! Telephone lines didnt work , no one contacted us from Emails, ended up driving there, where we were left to stand outside in the rain for 1.5 hours , when we finally go access they told us that they had no record or Nina ! So we showed them the letter they had originally sent 4 months previously. They then managed to find her. Having done a couple of basic scans , we were told yes there is a little scaring on the brain but that she should try and read more books ! (Nina was originally a avid reader) (scaring in the brain ! is it Me !) However we have changed our GP to one within the Notts district and are being refer to a different Metal health practice I suggest you do the same , these people should be struck off !, I am currently starting legal proceedings against them . Paul
Dec 19th, 2022