iTech Bognor Regis

Mar 23rd, 2023

I went in and asked if they had screen protectors for the Google pixel 3XL, so the guy said "yes" and dug out for one at the bottom of his box, said "Google pixel XL" and generally thought it was for the 3XL but mislabled a bit wrong, guy said the screen protector was 9 so I didn't mind as I get paid friday, and then I saw him look on Amazon because he told me to wait a minute, like 5 minutes later he put the screen protector through the till at 10! So I asked him "why does your till say 9.99, I thought it was 9?" He was looking to overcharge me and con me :/ He said to me "it's 9.99" bearing in mind he said blatantly it was 9 so I thought "whatever" and I paid, took it out of the shop, sat by the nearest bench and got out the screen protector from the box, and it was for the ORIGINAL PIXEL... I wasn't happy because he overcharged me anyway and he knew that, so I stormed back into that shop and said "excuse me you sold me the wrong screen protector for my phone, I wanted the 3XL" and he proceeded to say and no joke "it's a screen protector, it will fit your device" and I said "that's not the point, I want a refund thanks" so he gave me a refund after arguing with him because he overcharged me and sold me the wrong screen protector for my phone, and I said to him "its the one for the big notch the phone has..." And just left without saying a word I'm not the one to argue usually but that was ridiculous, please avoid as they obviously don't know what they are doing at all, if you all work with phones daily surely you would know what your doing, as I repeatedly said "I want one for the Google pixel 3XL" it was a simple request and I'm not happy with you guys
Mar 13th, 2023

Handed in my phone just to get the screen replaced. Got the phone back and now it won't charge or start, but it was charging and starting fine before giving it to the shop. Done a good job on replacing the screen, but due to the charging situation I won't be going back
Jan 7th, 2023

Nov 29th, 2022

My daughter got charged 60 to replace the screen on her phone he had it for 8 hours and went through all her private items on her phone. He then cellotaped the new screen to the phone and bent the phone nearly to breaking point he refuses to fix or refund and my Daughter has several learning difficulties
Sep 14th, 2022