Ruchi Indian Takeaway Bognor Regis

Always happy with our delivery. Alway on time with a friendly service. And the food is delicious
Mar 24th, 2023

Will actually say food is really good from here. Service though is not. Forgot some of order. Girl on phone was, extremely blas about it. Forgotten food turned up 20 mins later, cold, and got a rice to compensate. This will probably change my mind from coming here again.
Feb 16th, 2023

We have been ordering with Ruchi for a number of years, however last night the chef got our orders terribly wrong. We always order number 32 on the menu which is GARLICKY chicken which is supposed to be MILD DELICATE BUTTERY CREAMY CURRY WITH EXTRA GARLIC AS per the menu descriptions. bearing in mind that we have been ordering this dish for years; however what we got last night was not creamy nor buttery. They gave us a tomato based dish and tried to pass this as creamy. I mean you can clearly see and taste tomato certainly no cream or butter. My husband took them back which they took inside and supposedly made two other garlicky for us however when he got home it was still not a creamy buttery dish. It looked like they just took the same takeaway and tweaked it but still NOT GARLICKY DISH. We couldnt be bothered at this time to take it back again hence the negative review. Waste of time. If they advertised something as creamy/buttery with extra garlic then it should reflect in the dish. We were very disappointed with this. We were late to eat our dinner as we have to wait to get all the food together. I am not sure if we will be ordering again from Ruchi or find another takeaway. We tried to support our local takeaway but this was really disappointing and expensive. If they had run out of cream then they need to tell their customers while ordering or if their chefs are not aware of the menu then they need to teach their chefs what a creamy buttery dish looks like. It seems like the chefs has used the same sauce to prepare all of our orders with. All tasted the same tomato sauce full of sugar.
Apr 8th, 2023

Always excellent food and delivery service, best Indian food in Bognor Regis. Highly recommend
Jan 27th, 2023

Absolutely fuming, ordered on their website, waited 1 hrs 20mins, no sign of food, so called to be told, oh sorry, websites down, well put that on ya site then, We won't be back
Dec 9th, 2022