Waves Hand Car Wash

I went to get my car cleaned today whilst doing the food shop. They told me that it would take an hour and 10 minutes. I waited inside the shop after I had finished my shopping for 40 minutes. After an hour and 10 minutes had elapsed I went outside to collect my car which had not even been started. The guy in charge, who was put smoking at the back of the office when I turned up told me the car in front was too dirty and that is why my car had not been cleaned. The guy in charge did not come across as if he cared about my service and I will not be using them again after a disappointing services or lack of service more like.
Mar 3rd, 2023

Feb 7th, 2023

Dec 30th, 2022

Got my car cleaned inside and out on 13/12/22. Returned to see multiple scratches on the bonnet. Asked them what happened (very calmly), the man got very defensive and quite angry that I asked. I paid 30 for outside and inside and they hadnt cleaned my boot, the excuse was it had a golf bag in the boot. I reluctantly paid, and as I got into the car the the three car cleaners proceeded to laugh to one another. This understandably infuriated me. He then became apologetic and I didnt want to here any of it. Highly recommend not to use as they didnt do what a paid for, scratched my car and then laughed in my face. Shocking service. Tesco should have words with them and customer service and basic decency. Service: Auto detailing
Dec 28th, 2022

Services: Auto detailing, Auto interior vacuuming, Car waxing, Polishing
Sep 8th, 2022