The Meads Medical Practice

Best GP Practice by far. Dr Graham Hissett is a credit to this practice. Always kept well informed and received a text message for the Medway MRI department to chase up my MRI. Flu jab service is fabulous, fast and responsive. Thank you to all the staff at The Meads for their outstanding service.
Mar 31st, 2023

I had to wait on the waiting list for 5 months before they register me. Hopefully it'll be good from now on!
Feb 24th, 2023

Some of the reseption staff just dont care or want to help
Dec 16th, 2022

The goalposts always seem to move with this surgery. Told to call from 8 a.m for same day appointment. Rang 200 times on one morning on redial and 127 the next. Got through to be told no appointments. Also no routine appointments due to Christmas coming! Advised to use e-consult again no appointments. Whenever I go into the surgery the seats are empty or at most 4 or 5 people waiting. The receptionist isnt always helpful either which only adds to the frustration. Not impressed although I cant fault the nurses or when a blood test is required to be taken.
Dec 9th, 2022

Horrific surgery, especially since Dr Pasola left! Reception staff and office management are extremely rude and lack empathy no matter the severity of the circumstances or problems they have created! Prescriptions are ignored, lost and extremely delayed, no matter how vital and urgent! Doctors lack interest, knowledge and any personal care for the person suffering! If I could go anywhere else I would without a second's hesitation because this surgery is dangerous due to its lack of care and concern for patient welfare! It is run atrociously without apology nor effort to rectify their ongoing and devastating mistakes! Until the government steps up and holds such places accountable for their appalling actions and neglect I fear this will only get worse and at the cost of us all!
Jan 25th, 2023