OYO Charmwood Hotel

Charmwood hotel Cherry Park Hall. Is the worst hotel I've ever stepped my foot into. I arrived at this hotel 7:30 p.m. just to arrive to a locked door. After calling a number on the front door or a man came to open the door. After telling him that I've got a room booked I stepped into the hotel with him. The first thing I noticed was how cold it was. As I mentioned this to him his response was. There is another hotel down the road and the charge a lot more money than he does. To my surprise I was shocked with his response but still proceeded to check in. Standing up in a very cold reception area. This checking in was taking more time than normal. Every time I asked him a question he would just simply stop what he's doing I'm talking about something else. This is beginning to be like a carry on movie without Sid James. The man at the hotel remind me of the character on carry On Camping the one with the hat and does everything himself. Even when I asked them about breakfast. I was told by him no chance of that if you want breakfast you got to get it at the hotel down the road. As I said before this carried on for some time and all I wanted to do was relax in the room after a long drive. Eventually he showed me to the room. We walked along corridors twisting corners you couldn't help but notice the wallpaper raising off the wall because of the damp and a moldy smell. We finally got to the room just for him to show me around the room and telling me there's no remote control for the television. In my response I asked him why not. He said if you do not want the television in the room he could take it out because guests always steals the remote control. At this time I've had enough and decided to walk back out to the reception area to leave this hotel. Just to hear him say I am complaining all the time. At this time I just had enough and went straight back to my car to cancel my booking at this hotel. Just to hear that the same man is not giving me back a refund. Have they literally told me to go to another hotel. This hotel needs to come off hotel websites because this is not a free star hotel more like a dive. And I hope that everybody is goes to check into this hotel read this review before they do so it could save them money and a lot of heartache
May 1st, 2020

One the worst hotels Ive ever been too. Damp, freezing, windows boarded up and desolate. It should not be open to the public. I was given a room with boarded up windows, with no heating, a plug that didnt fit the bath, a leaking towel rail. The list goes on and on. I would avoid this hotel at all costs, its not worth even the cheap nightly rate. It needs sorting out immediately.
Apr 3rd, 2020

Mar 4th, 2020

Nov 3rd, 2019

Charmwood hotel Cherry Park Hall. Is the worst hotel I've ever stepped my foot into. I arrived at this hotel 7:30 p.m. just to arrive to a locked door. After calling a number on the front door or a man came to open the door. After telling him that I've got a room booked I stepped into the hotel with him. The first thing I noticed was how cold it was. As I mentioned this to him his response was. There is another hotel down the road and the charge a lot more money than he does. To my surprise I was shocked with his response but still proceeded to check in. Standing up in a very cold reception area. This checking in was taking more time than normal. Every time I asked him a question he would just simply stop what he's doing I'm talking about something else. This is beginning to be like a carry on movie without Sid James. The man at the hotel remind me of the character on carry On Camping the one with the hat and does everything himself. Even when I asked them about breakfast. I was told by him no chance of that if you want breakfast you got to get it at the hotel down the road. As I said before this carried on for some time and all I wanted to do was relax in the room after a long drive. Eventually he showed me to the room. We walked along corridors twisting corners you couldn't help but notice the wallpaper raising off the wall because of the damp and a moldy smell. We finally got to the room just for him to show me around the room and telling me there's no remote control for the television. In my response I asked him why not. He said if you do not want the television in the room he could take it out because guests always steals the remote control. At this time I've had enough and decided to walk back out to the reception area to leave this hotel. Just to hear him say I am complaining all the time. At this time I just had enough and went straight back to my car to cancel my booking at this hotel. Just to hear that the same man is not giving me back a refund. Have they literally told me to go to another hotel. This hotel needs to come off hotel websites because this is not a free star hotel more like a dive. And I hope that everybody is goes to check into this hotel read this review before they do so it could save them money and a lot of heartache.
Apr 27th, 2020