Cash Converters

Update!! Find attached the proof of invoice of the smartphone they told me it was "damaged", sold at a Cash Generator, same day, NO FAULTS FOUND, SOLD Successfully. Simply showing that what they said was nothing but rubbish, and I wonder how many people have went through the same situation with this store... AVOID AVOID AVOID In a middle of a living crisis you want the best value for your items right ? This is the last shop you want to go in order to achieve that: tried to sell a smartphone, not problems with it, they make an initial offer, and then take it to their "special machine". Perfectly new phone apparently had a crack that only the machine can see lol. Toke it to CEX in Walsall, same "machine" apparently, they bought the phone for 25 more on top of their offer, no cracks detected . Today, 14 March 2023, 1445h, toke another device, checked independently prior to go to the store( because I already know the song and dance) and once again the machine "detects" a fault that only the machine can see apparently. Don't bother to even negotiate, staff are condescending and overall seems untrained. Travel 1.5 miles up the road, there is a Cash Generator and a CEX, bigger facilities, they take more items and overall give you a better price and the service you deserve.
Mar 18th, 2023

I rejected a price offer because it was such a low offer like a 3rd hand rip off price, so she contacts all the other stores/emails to give me same price lol yet other areas offer a lil more in bigger city's.. in the end i got 200 more from different cash converters, blonde hair manager at this store is a joke never sell in small areas if you want best price go london - big city town parts :)
Mar 29th, 2023

A great store and the staff are brilliant, over the last two years I have purchased gaming equipment for my children, who often break stuff as kids do, but they honour Every warranty to the letter either with repair or ' a like for like replacement '. Real people! Who try to help with deals ! At the West bromwich depot ,Adam has gone over and above for me ,regarding customer service..My family always ask for him to do our business and I highly recommend ! ask for him.
Mar 13th, 2023

Poor blonde hair manager giving rip off price
Mar 11th, 2023

Nov 27th, 2022