Carphone Warehouse

Order a phone to collect In store. Their systems are down and I can't collect the phone so I decided to return the phone and repair my old phone. To return the phone is also a hassle and I was supposed to be contacted by carphone warehouse two days ago regarding my return still haven't been contacted. I know have to pop into the shop for the 4th time to ask what went wrong so inconvenient and annoying. Terrible firm
Jun 16th, 2021

There is no Google store, after having traveled 50min to visit carphone warehouse I found out it doesn't actually exist. It is a Curry's with only a small concession with Google products. What a disappointment!
Mar 14th, 2022

Nov 17th, 2021

Great customer service at the store. Absurdly bad customer service thereafter. Delivery dates were all wrong and it has been absolutely impossible to get anyone on the phone to help. I am still trying as of right now. Would expect much better from a store selling expensive / mission-critical products such as PCs.
Jun 17th, 2021

absolute dogsh**e company. I went in to look at the current range and buy something (normal behaviour) and was told they only have Samsungs in stock. display material and promotions were 6 months out of date and misleading. Nobody answers the phone when i called to check stock levels and the web team are just as bad. Everything is driven to get you to go home and buy online. To make matters worse, they trade in the Curry's storefront, wear Curry's uniforms, but dont share a database, so the very helpful people at Curry's can't even help you look for what you want when the inept Carphone warehouse lets you down. JUST DON'T BUY ANYTHING FROM THESE PEOPLE - they wont be around in a year to resolve issues and you can guarantee there will be some excuse as to why you're out of luck
Mar 31st, 2023