Heal's

Hours

Friday:
10:30 AM - 10:30 AM
Saturday:
10:30 AM - 10:30 AM
Sunday:
12:00 PM - 12:00 PM
Monday:
10:30 AM - 7:00 PM
Tuesday:
10:30 AM - 7:00 PM
Wednesday:
10:30 AM - 10:30 AM
Thursday:
10:30 AM - 10:30 AM

Chamber Rating

4.2 - (582 reviews)
324
159
51
6
42
Read Our 582 Reviews

Chamber Rating

4.2 - (582 reviews)
324
159
51
6
42
  • Tiago Manetti

    Terrible experience. From arrogant store sale assistants, installers, to customer services. The quality is overrated for the price paid. If you need to return or change our mind be prepare to face charges and resistance. Overall very disappointed.
    Apr 1st, 2023

  • Stephen Lingam

    Worst customer service I've ever experienced Bed ordered 24th March, delivered 26th April faulty, the delivery men couldn't put it together and confirmed manufacturing default. It's now a week later and despite calling customer service 3 times and sending 3 emails, and the delivery guys also phoning on the day of delivery, I've heard absolutely NOTHING back from Heals. Will be walking into the store on Tottenham Court Rd to get this sorted today. Absolutely stunning lack of customer care, literally the worst customer service I have ever experienced. I can at least sleep on a mattress on the floor but if this were a dinner table or sofa I'd be completely stuffed.
    May 1st, 2023

  • xxMarc21xx

    Today 4th May I was in their store in Tottenham Ct Road. I asked the price on a blue pot,but the sales person took along time. So I thought l would have a look around the store. I was looking at some paintings,and a security guard came up to me,and said follow me. I asked him why? He said you asked about a pot,and we dont have it in stock,and your not going to buy anything else. I asked to speak to the manager,but he claimed he was the manger. I was then escorted to the back of the store,when I again asked to speak to the manger. Then a lady said Im the manager. I asked for an email to make a formal complaint,and she wrote her name down on a piece of paper. Her name was Rebecca. She offered to let me buy what I wanted,but who would buy something from a store,when theyve treated you this bad. I kept my calm,and left the store. The security guard should be sacked. The country is in a very bad recession,and if you treat people like this,then you wont be in business for very long. They wonder why people shop online.
    May 3rd, 2023

  • Gary Hughes

    Most of the store was undergoing refurbishment when we visited. We were directed to the first floor which was a building site. Why? Surely the staff knew there was no point in us going there. This is usually a great store to visit but not on this occasion
    Apr 21st, 2023

  • Gergely Lovas

    Large and modern spaces for home or office facilities, that is sure anyone can find his or her kind
    Apr 15th, 2023

Read Our 582 Reviews

About
Heal's

Heal's is located at 196 Tottenham Court Rd in Bloomsbury, England W1T 7LQ. Heal's can be contacted via phone at (207) 636-1666 for pricing, hours and directions.

Contact Info

  •   (207) 636-1666

Questions & Answers

Q What is the phone number for Heal's?

A The phone number for Heal's is: (207) 636-1666.


Q Where is Heal's located?

A Heal's is located at 196 Tottenham Court Rd, Bloomsbury, eng W1T 7LQ


Q What is the internet address for Heal's?

A The website (URL) for Heal's is: https://www.heals.com/stores/tottenham-court-road.html?utm_source=tottenham%20court%20road&utm_medium=organic&utm_campaign=Google%20my%20business


Q What days are Heal's open?

A Heal's is open:
Friday: 10:30 AM - 10:30 AM
Saturday: 10:30 AM - 10:30 AM
Sunday: 12:00 PM - 12:00 PM
Monday: 10:30 AM - 7:00 PM
Tuesday: 10:30 AM - 7:00 PM
Wednesday: 10:30 AM - 10:30 AM
Thursday: 10:30 AM - 10:30 AM


Q How is Heal's rated?

A Heal's has a 4.2 Star Rating from 582 reviewers.

Hours

Friday:
10:30 AM - 10:30 AM
Saturday:
10:30 AM - 10:30 AM
Sunday:
12:00 PM - 12:00 PM
Monday:
10:30 AM - 7:00 PM
Tuesday:
10:30 AM - 7:00 PM
Wednesday:
10:30 AM - 10:30 AM
Thursday:
10:30 AM - 10:30 AM

Ratings and Reviews
Heal's

Overall Rating

Overall Rating
( 582 Reviews )
324
159
51
6
42
Write a Review

Stephen Lingam on Google

image Worst customer service I've ever experienced
Bed ordered 24th March, delivered 26th April faulty, the delivery men couldn't put it together and confirmed manufacturing default.
It's now a week later and despite calling customer service 3 times and sending 3 emails, and the delivery guys also phoning on the day of delivery, I've heard absolutely NOTHING back from Heals. Will be walking into the store on Tottenham Court Rd to get this sorted today. Absolutely stunning lack of customer care, literally the worst customer service I have ever experienced. I can at least sleep on a mattress on the floor but if this were a dinner table or sofa I'd be completely stuffed.


xxMarc21xx on Google

image Today 4th May I was in their store in Tottenham Ct Road.
I asked the price on a blue pot,but the sales person took along time.
So I thought l would have a look around the store.
I was looking at some paintings,and a security guard came up to me,and said follow me.
I asked him why?
He said you asked about a pot,and we dont have it in stock,and your not going to buy anything else.
I asked to speak to the manager,but he claimed he was the manger.
I was then escorted to the back of the store,when I again asked to speak to the manger.
Then a lady said Im the manager.
I asked for an email to make a formal complaint,and she wrote her name down on a piece of paper.
Her name was Rebecca.
She offered to let me buy what I wanted,but who would buy something from a store,when theyve treated you this bad.
I kept my calm,and left the store.
The security guard should be sacked.
The country is in a very bad recession,and if you treat people like this,then you wont be in business for very long.
They wonder why people shop online.


Gary Hughes on Google

image Most of the store was undergoing refurbishment when we visited. We were directed to the first floor which was a building site. Why? Surely the staff knew there was no point in us going there. This is usually a great store to visit but not on this occasion


Gergely Lovas on Google

image Large and modern spaces for home or office facilities, that is sure anyone can find his or her kind


Tiago Manetti on Google

image Terrible experience. From arrogant store sale assistants, installers, to customer services. The quality is overrated for the price paid. If you need to return or change our mind be prepare to face charges and resistance. Overall very disappointed.


Load More Reviews

Overall Rating

Overall Rating
( 582 Reviews )
324
159
51
6
42

Write a Review

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