The Academy Hotel

Rooms: Comoda e confortevole Nearby activities: British muse un a 200 metri di distanza e fermata metro a 5 minuti a piedi
May 3rd, 2023

(Translated by Google) Very old and noisy rooms, little buffet, handy room service and menu very little very uncomfortable bed (Original) Habitaciones muy antiguas y ruidosas,bufett escaso, servicio de habitaciones mao y carta Muy escasa Cama muy incmoda
Apr 29th, 2023

Apr 23rd, 2023

Apr 14th, 2023

(Translated by Google) Very disappointed with the hotel and the treatment received. The location is very good, the exterior aesthetics wonderful. The first discomfort is the lack of elevators, my mistake in reading my reservation. I stayed 6 nights, I don't think they have many guests who stay that long, and I made my reservation through Booking (that's where this inappropriate treatment may come from). We arrived late at night and were taken down narrow stairs (I was traveling with a 73 year old woman, in good condition but older) with doors on the turns, making it difficult to navigate, to a room that overlooked a private courtyard . In other words, we were in the basement with no possibility of natural light entering at any time of the day. We did not complain at any time, because they have not educated me like that, but at checkout, when they asked how everything had gone, Felix found my complaint. He apologized, offered me a discount for future visits (as if one went to London or such a hotel every day) and promised me an email from the manager, which I have not received a month later. A separate case deserves breakfast, scarce and with old fruit at some point. And speaking of the food, the room service was impossible to enjoy since they had NOTHING available, not even a salad. It's a shame how badly they treat long-term visitors, considering the amount they leave. I will definitely go back to London, but not to the Academy. (Original) Muy decepcionada con el hotel y el trato recibido. La localizacin muy buena, la esttica exterior maravillosa. La primera incomodidad es la falta de ascensores, error mo en la lectura de mi reserva. Estuve 6 noches, no creo que tengan muchos huspedes que pasen tanto tiempo, e hice mi reserva a travs de Booking (de ah puede venir ese trato poco adecuado). Llegamos por la noche, tarde y nos bajaron por estrechas escaleras (viajaba con una mujer de 73 aos, en buenas condiciones pero mayor) con puertas en los giros, lo que dificulta su desplazamiento, para llegar a una habitacin que daba a un patio privado. Es decir, estbamos en el stano sin posibilidad de entrada de luz natural en ningn momento del da. No nos quejamos en ningn momento, porque no me han educado as, pero en el checkout, cuando preguntaron qu tal haba ido todo, Felix se encontr con mi queja. Se disculp, me ofreci un descuento para prximas visitas (como si uno fuera a Londres o a un hotel de esas caractersticas todos los das) y me prometi un email del gerente, el cual no he recibido un mes despus. Caso aparte merece el desayuno, escaso y con fruta pasada en algn momento. Y hablando de la comida, el room service imposible de disfrutar puesto que no tenan NADA disponible, ni siquiera una ensalada. Es una pena lo mal que tratan a visitantes de larga estancia, teniendo en cuenta el importe que se dejan. Sin duda volver a Londres, pero no al Academy.
Apr 30th, 2023