Britannia Pharmacy

Mar 23rd, 2023

Didnt give me my prescription from a private hospital saying its because they cant cater for it. Found out later from hospital that it is possible
Feb 13th, 2023

I have been going to this pharmacy since we moved here ten years ago , today I went there r requested for emergency supply of my blood pressure medication and the Pharmacist refused saying you call 911 and they will send us the request then I will give it to you . I stood there and said I have made the request already I just need two tablets till o get me prescription he goes legally on my discretion that o give it to you or not , I explained to him that I just need two Tablets and you are asking me to call 911 this pharmacist was so rude he kept saying you are giving me attitude, when I was just requesting for two day of supply, o asked him do you want me to go on my knees and request what do you want me to do I just explained why o want it .
Feb 2nd, 2023

I was really very disappointed by the service here. I appreciate my prescription was for unique medication but the attitude I got was unacceptable. After a few minutes they informed me what I needed wasn't in stock with their suppliers and that the painkillers I was prescribed was also not in their stock. I found that interesting since I could see it on the shelves behind their heads. They didn't bother to check. I don't know if they're aware but they're a Pharmacy. Their customers rely on this medication for their health and wellbeing. Try to act like it matters. No apology and no advice. The NHS are often saying "Ask your Pharmacist" but what's the point of doing that here?
Jan 19th, 2023

This pharmacy has the worst customer service. I come here time to time as I shop in Asda. Yesterday I bought a Omron ear digital thermometer and it was faulty. I bought back yesterday and the staff couldnt help with the exchange or refund even though it was clear that its not working. They told me to come back tomorrow to see the manager, I went today and told them what happened the manger sent his staff saying he is on break can I wait or come back in an hour. Really disappointing as the manger has no clue of customer service and sad that the pharmacy which I have been a customer for years appointed a manager like this. I left the product there as I was really angry and upset with the service. 22.99 I donated to the Britannia Pharmacy so they can invest on hiring a good manager who knows customer service and do food for the business not making the customers life harder.
Dec 13th, 2022