Luke Roper Ltd

Has a weird smell when arrived had to wash it before wearing it.
Apr 27th, 2022

I would never buy from here again fast to take your money but slow to give you the items when they do turn up the stitching is all hanging out the jumpers smell musty like they have been left in a damp warehouse an online customers service is appalling so I rang up where I was met with the most rude woman I have ever spoke to her name was Connie an she basically said so what you brought it you deal with it
Mar 5th, 2022

Great quality products and swift service. Never had an issue
Jun 19th, 2021

Awful customer services, received a damaged item, sent it back and without any communication they just sent it back next day, when I contacted them they told me the damage was caused after I received it and they won't look at my case again! Contacted trading standards, waiting on response from them Will never buy from these people again!
May 21st, 2021

Very poor customer care policy. I bought a waist coat which although they called it 'XL' size it only just fitted my grandson. They refused to exchange it for a larger size as I had removed the labels/tags to try it on. (Their website does say that de-tagged items cannot be returned, but it would have been no bother to fit the tags, which were undamaged, back on.) Not at all impressed by Luke Roper's inflexible attitude, and certainly won't shop there again
Jan 25th, 2021