Poulton Car Sales & Service Centre

Can't provide any recommendation, selected the wrong garage. One star is not in this case intended to convey an adverse report.
Feb 19th, 2021

Great customer service, being in the trade myself selling motorcycles, it was nice to be taken care of and treated to a five star service, love my new car and would highly recommend, even delivered my car because I couldnt leave home due to looking after my children, many thanks.
Feb 7th, 2021

Jan 21st, 2021

Purchased my vehicle from them in the 13/09/2019. Reported problems to them within 9-12 days. The main issue was oil consumption. Averaging 350 miles per litre. BMW inspected the car and found oil leaks around the turbos. Phil who is the owner has refused to accept a fault with the car from the start. There are other faults also. I was told the discs and pads were new. Turned out the discs were lipped and badly worn, underside to the car tray was smashed, side camera wasnt working correctly, differential is leaking, handbrake doesnt work, at one point car went into limp mode as all the spark plugs were showing failures. I finally had enough and demanded a refund as guided by trading standards. Phil wanted to just sell the car on and I told him no as I didnt want someone else to have the problem. Currently in the process of taking them to court and I would steer completely away from these guys. If anyone wants more info to verify that I am not some random person who is just out to get these guys. Feel free to message me.
Jan 17th, 2021

Got the car i wanted
Oct 4th, 2020