Affordable Window Systems

Apr 11th, 2023

We have been using Affordable Windows now for over 2 years, and we are nothing but pleased with them! They are the most genuine people who go the extra mile to sort out any issues or queries for us and our customers. Amazing products as well and get nothing but compliments on their systems from our customers. Thank you Affordable Windows! - Johnson & Son Windows
Mar 29th, 2023

I wouldnt even rate these windows one star. They are terrible, poor quality, use cheap components and their customer service is appalling. We are stuck with awful flush sash windows that dont open and close properly, we ordered over 20 windows and doors so this was no small job, and we have been left with their manufacturing faults. Weve taken the installer to court, but really, the poor quality came down to the rubbish produced by Timberlook. We gave Timberlook every opportunity to put things right but they didnt want to know. I would recommend steering well clear of this awful company, the windows are cheap and nasty, there is much better out there.
Feb 27th, 2023

We had a large number of AWS flush sash windows and two doors installed by a local company. It was obvious there was an issue with the windows at the start of the installation, but we were assured it could be sorted out. Turns out the issue was a manufacturing fault throughout the entire install, which meant the windows did not open and close freely, without the handles and locking mechanisms catching the rubber gaskets and central mullion. AWS engineers visited our property but werent able to solve the problem, which eventually resulted in us being left with faulty windows throughout. We received a terrible service from our installer and turned to AWS for help to try and solve the issues, however, the response we received was equally as bad, and AWS even threatened to report us for harassment if we contacted them again! Weve had a professional survey of all the windows and doors, there is no doubt the manufacturer AWS are at fault, the quality of the product is not to a suitable standard. AWS post so many photos on instagram and Facebook advertising their wonderful looking windows, however, whether they are actually fit for purpose is questionable. AWS should be ashamed of how theyve behaved and shown so little compassion for victims caught up in a mess caused by them. Unfortunately we couldnt take legal action against AWS as our contract was with the installer. I would not recommend AWS or its associated companies (Timberlook), there are much better window manufacturers out there.
Jan 12th, 2023

Great Products , Great Service + Very helpful !
Jan 3rd, 2020