Tiger Sales & Lettings

Great service and at a great price
Mar 2nd, 2023

Brilliant and friendly service from start to finish jacob and gail was first class and very professional all the staff was friendly and very helpful answering all our questions We would definitely recommend tiger if you are considering selling your house
Jan 13th, 2023

Jan 6th, 2023

Myself and my family are currently renting via tiger estates and have been for the past couple of years I'm afraid that I'm very disappointed in tiger lettings. I've been chasing them to have my repairs done throughout my home and even though the landlord isn't willing to get it done they have very little communication with us. Everytime we call them to get an update on when these repairs are going to be done they always say "we'll get someone to get back to you" and then nothing ever happens, it's got to the point where my boy is getting ill due to the lack of repairs being done on the window we reported over a few months ago I think the next step is environmental health to get involved and hopefully something will get done
Nov 19th, 2022

Rented a property via tiger lettings. Not the worst agency in the world, generally stick to good practices and when it is of benefit to them they are prompt with dealing with issues. However some major sticking points, we viewed a property in Preston, but had to go to Blackpool at a time convenient for the agent to sign the contract. This would be understandable as of course this is where the staff work, however on the day we were allowed to collect the keys we again had to travel to Blackpool at a time convenient for the agent (meaning another day where we had to leave work early),. But the kicker... On returning the keys we were allowed to return the keys to their Preston office literally 3 minutes away from the property "to make the handover convenient" Typical issues such as reporting damp is dealt with by a copy and pasted template about opening windows. Despite damp under carpets and cracks around the window seals. No damp present in any other room of the property. Evidenced this and sent multiple follow up emails including evidence of woodlice under the flooring. Response was the same copy and pasted email on each occasion. Luckily for us we were moving out but don't believe the issue was ever passed onto the landlord, which is a real shame given the issues with the property would have been paid for by the leaseholder instead of the proper management company or the landlord. How do we know? Because the neighbours next door and about us (who owned the property) had the same issue and they didn't pay a penny to have it resolved, the issue was caused by blocked ventilation and faulty seals. Same story with burnt paintwork caused by the storage heaters, made the agency aware received a response about not smoking in the property (neither of us smoke) During the final viewing upon moving out the member of staff even agreed that the issue was clearly caused by the storage heater. We still had a back and forth with the landlord that it was smoke damage. Until we evidence contact with tiger lettings months prior, which had never been passed to the landlord. Deposit return was a nightmare, the contract from tiger lettings stated any disputes must be declared within 30 days or deposit returned in full. Took 45 days for a response from the landlord! Then almost 2 months for return of deposit after prolonged back and forth with 3/4 disputes being the result of tiger lettings not passing on complaints to the landlord to be dealt with before they had caused damage to the property which then required expensive repairs at cost to the landlord.
Apr 16th, 2023