The Royal Alexandra Hotel

Myself and my boyfriend stayed here for 3 nights in September 2022. The room we booked cost around 285 ish including breakfast. The room was like a box, it was so small. The shower door was also broken with the water leaking out onto the floor soaking the place. I also didnt sleep for two nights until i lifted the mattress and saw that the bed was broken in two. I had enough and told the manger about it. We got moved rooms and the bed was still broken. Thankfully the shower worked properly. Breakfast wasnt too bad. On the day we were leaving check out was 11am. We received a knock on the door at 10am from house keeping. We stated we would be leaving at 11 at check out time. Half an hour later we had another knock at the door from the same people. I had to yet again tell them we would be leaving at 11. Staff were kind enough to let us leave our bags in the entrance while we waited for the train. That night i returned home i noticed strange marks on my leg. I went to the GP as they didnt go away and stated i had been bitten most likely from bed bugs. The only time my legs were exposed was when i was sleeping. The hotel was also shutting the day we were leaving too. Coincidence? I emailed the hotel about this but they did not get back to me. I appreciate the hotel was short staffed and the lady on reception was nice enough to us. However the quality of the actual stay itself was poor. Great location close to the promenade. Wont be back however.
Feb 17th, 2023

Dec 18th, 2022

Dec 6th, 2022

Nov 28th, 2022

Rooms: Rooms were great three of us were together bed spotless Nearby activities: Hotel across the road had great entertainment Ruskin and shops with basically on our doorstep Food & drinks: Enjoyed my breakfast and dinner 10 out 10
Nov 18th, 2022