Newburn Hotel

Jul 28th, 2022

Jul 15th, 2022

The worst hotel, it's a scam! The lady took our money and left us stranded by shutting the door on our face, even after knowing that we have a baby on board with us. Claire is the lady who works there, she is a fraud. Took our money and didn't provide the booked rooms. DONT BOOK. I myself work in a hotel, never imagined this fraud could be done by someone. #FRAUDS#CHEATERS
Jul 5th, 2022

Dec 26th, 2021

Myself and daughter booked through expedia.. But they are not acutually advertising through expedia now. So the booking company took my miney without actually booking us a room at Newburn.. So as you can imagine we were a little shocked to be told on arrival that we had no booking.. However Cathy and Claire sorted us a room out. We did have to pay for it but at a reduced rate and i will be contacting Expedia.com for a full refund. The room was lovely. Pure white bedding and plenty of space for us to move about. Great location right next to south pier and the pleasure beach. I'd like to add that they have had to deal with many disgruntled and violent customers because of the non existant bookings being made by certain companies. As much of a shock that it was, They helped us to the best of their ability and did it in a professional manner. I'd stay again 100%. But I'll ne booking directly with the hotel in future. Lol.
Apr 24th, 2022