Blackpool Eats Limited

None of what I ordered from subway was delivered. Delivery driver very rude when told about him delivering the wrong order. How this mix up could even happened is beyond me and there is definatley something wrong with whatever system you use!
Jan 11th, 2023

Mar 23rd, 2023

First time I've used but never again food burnt mat of well just ordered a bowl of mushroom because that's what came called to complain but they didn't seem bothered in the slightest avoid avoid avoid
Mar 18th, 2023

Didn't deliver and argue with us
Feb 28th, 2023

My daughter is the owner of Thai Cafe Blackpool. We engaged Blackpool Eats to become one of our delivery partners. What a huge mistake that turned out to be. We receive an order and cook the food and thats where the calamity starts. The driver on one of our very first orders claimed he could not find an address which is 1/4 of a mile from the restaurant and the food went missing. Other orders weren't either collected or went undelivered. Then Blackpool Eats refunds the customers but expects us to take the loss on the food that we have cooked and prepared. When pressed for a refund the owner (who posts his own reviews on here) is unresponsive and only when chased constantly agrees to refund us for the food. He then drops us as an outlet and tried to portion the blame on us stating: "Ill ensure its added to the payout on Friday. However due to the ongoing issues that drivers seem to be having with Thai Cafe we will be removing the outlet from the app from today as its causing us to run at a significant loss with the refunds" Sam are you sure the drivers are having issues with Thai Cafe and not the other way round? All we do is prepare the food the rest is where Blackpool Eats have fallen down! He will not take responsibility for this shabby treatment of our restaurant and ultimately our customers. They say 'the fish rot's from the head down' in this case this is unfortunately true. If you are an operator I cannot recommend this company hence the reason for a 1 star.
Feb 3rd, 2023