Jolly Fenman

My daughter booked a table for 5pm on bank holiday Monday, first time we been in since the refurbishment. Was lovely, looks so much better. Food was good & staff were lovely. Will be going again.
May 3rd, 2023

I booked a table on Monday 1st May for 3 people around 2 ish for food and it was busy . We were told it would be a 45 minute wait for food which we accepted . However, 45 mins came and went and still no food had arrived.. I had come with 2 people that worked for a green king pub who were due to start their shift at 5pm and we allowed plenty of time for us to eat and then get to work . There were other tables that had also been waiting longer than us ..it got to nearly an hour and 45 mins of waiting before we eventually got our food which admittedly was nice . I know this pub has been recently refurbished and looks very modern however, i feel they still need to get their house in order . They would have known what bookings they had - its a big pub and i get the feeling that not enough staff were put in the kitchen to cope with the demand of a bank holiday Monday . This could potentially be a greene king issue i am not sure ? At this point i must say that the staff were very polite and understood our fustration and i do not blame them at all as they compensated us adequately for the inconvenience . I feel that Greene king should appreciate that this is a busy pub , its just been renovated and you want people through the door but you cannot expect people to have to wait that length of time for food , it is not acceptable level of service from a greene king pub or any pub for that matter. It is the first time we have had to wait this long at any establishment for food to be served .We had to scoff the food down and did not have time to even try the dessert ! As mentioned before, the staff were very polite and that deserves to be pointed out . I hope this is just teething troubles and will be sorted out soon given there are few bank holiday weekends coming up - the garden area looks lovely and i do hope to come here again and have a better experience
May 2nd, 2023

Went for family anniversary lunch, food was lovely, definitely going back, New refurbishment good too.
Apr 30th, 2023

They appear to operate a 'No service unless over 21' policy which is their right but perhaps mentioning it on their website would be good. It would have saved my son and his couple of friends a wasted journey when they tried to go out for an early evening drink and some food on a warm day...
Apr 28th, 2023

The place looks really good now, new refit is excellent. Great family pub with good pub menu. TVs for sport and excellent new outdoor seating and dining area.
Apr 24th, 2023